Privacy Policy

Effective Date: January 01, 2025 Revision

At Standard Heavy Haul, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us. By using our services or opting in to our communications, you agree to the terms of this Privacy Policy.

1. Personal Information: When you contact us or opt in to receive updates, we may collect your name, phone number, email address, and other relevant information.
2. Service-Related Information: Details about your load, shipment schedules, and delivery preferences.
3. Communication Records: Messages, inquiries, and feedback exchanged with us through SMS, phone calls, or email.

           We use your information for the following purposes:

1. To provide trucking services, including load confirmations, delivery updates, and service notifications.
2. To communicate service-related messages, such as appointment reminders or schedule changes.
3. To improve our services and address customer feedback.  We will never sell, rent, or share your personal information with third parties  for  marketing purposes.

Your Communication Preferences

1. Opt-In: By texting YES or START to our designated number, you consent to receive SMS updates and notifications related to our services.
2. Opt-Out: You can unsubscribe at any time by replying STOP to our messages. Once unsubscribed, you will no longer receive service-related messages.
3. Help Requests: For assistance, reply HELP to any of our messages or contact us at 817-344-0246.

Message and Data Rates

Standard message and data rates may apply to all SMS communications. Check with your mobile carrier for details.

Third-Party Services

We may use third-party providers to deliver SMS communications and manage data. These providers are required to maintain the confidentiality of your information and comply with applicable privacy laws.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. Continued use of our services after changes are made constitutes your acceptance of the revised policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have questions about this Privacy Policy or need assistance, please contact us at:
Standard Heavy Haul, LLC
Phone: 817-344-0246